Shipping Policy

We currently ship most of the countries Worldwide.

Delivery Time Formula:

Total Delivery Time = Handling Time + Transit Time

Handling Time: 1–2 business days (Monday to Friday).

All products go through a production process before shipping, contributing to the handling time.

Order Cut-Off Time: Orders placed before 03:00 p.m. (GMT-06:00) Central Standard Time (Chicago) will begin processing the same business day. Orders placed after this time or on weekends/public holidays will be processed the next business day.

Shipping in the United Kingdom and United States

Rest of the World Shipping

Customs duties, taxes and other charges:

International shipments may be subject to import taxes, customs duties and/or customs clearance fees, which are charged once a shipment reaches the recipient's country. These charges are the sole responsibility of the recipient. We have no control over these charges and cannot predict what they may be. If a shipment is refused and returned, you will be responsible for all import taxes and return shipping charges incurred.

Tracking Information:

Once your order has been shipped, we will provide you with a tracking number via email. You can use this to follow your parcel's progress on our "Track Order" page or directly through the courier’s website.

Change of Address:

If you need to update your shipping address, please contact us at info@saintdrako.com or call us at +1 800 906 2812 within 24 hours of placing your order. Please note, we cannot change the shipping address once your order is in transit.

Customer Support:

We’re here to assist you! Reach out to us during the following hours:

Operating Hours: Monday to Friday: 09:00 a.m. to 08:00 p.m. (GMT-06:00) Central Standard Time (Chicago)

Address: 721 Robin Ave #4, McAllen, TX 78504, United States

Phone: +1 800 906 2812

Email: info@saintdrako.com